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Unified Inbox:
Your Communication Command Center

Check out how our inbox keeps you in the loop. Need to text a donor? Call a patient? Send a quick email? Do it all from one screen. No more app juggling. Just smooth talking with the people who matter to your organization.
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Your Inbox, Supercharged

Check out how our inbox keeps you in the loop. Need to text a donor? Call a patient? Send a quick email? Do it all from one screen. No more app juggling. Just smooth talking with the people who matter to your organization.
Collage of email communication symbols: a hand holding a digital envelope in front of a cityscape, fingers typing on a laptop with multiple email icons, and a businessman surrounded by floating digital file, email, and cloud icons, representing unified communication channels.

How Customers Use This Feature

  • Multi-Channel Messaging: Reach out your way, whether it's a text, email, or phone call. Switch between channels mid-conversation without missing a beat. It's like being a communication superhero, ready to connect on any platform.
  • Message History: See your entire chat history at a glance, no matter how they reached out. From texts to emails, it's all there. With call recording enabled, you'll even have voice chats on file. It's like having a time machine for your conversations.
  • Integrated CRM: Need to update a donor's email or add a patient to a new care program? Do it right from your chat window. It's like having your whole database at your fingertips, ready for quick edits while you chat.
  • Templates: Why type the same message over and over? Use templates to send personalized messages in a snap. Add custom fields to make each message feel unique. It's like having a library of your best responses, always ready to go.

Other Features That Work Well With Unified Inbox

Icon of an evelope with the number 1 in a circle signifying Communications Channels

Communication Channels

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Icon of a computer screen with letters CRM on it and gear at top with connections signifying Integrated CRM

Integrated CRM

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Icon of a calendar with a clock in the top left corner and a person in the bottom right corner signifying Appointment Manager

Appointment Manager

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Map Your Route to Success:
Turn Connections into Growth

Every great achievement starts with a decision to try. Your move toward business improvement begins here. See how Growth Power Suite can give your business the boost it needs, guiding you towards new accomplishments. Don't just imagine success - create it with our support. Are you set to start your growth journey?
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